Frequently Asked Questions
Here’s a sample FAQ section to enhance transparency and support:
We accept major credit/debit cards (Visa, MasterCard, Amex), PayPal, and Stripe.
Q2: Can I track my order?
Yes—once your order ships, you’ll receive an email with a tracking number.
Q3: How do I initiate a return?
Email xtremex.ads@gmail.com with order number, item details, and reason for return. We’ll guide you through the process.
Q4: How long does a refund take?
Refunds are processed within 5–7 business days after receiving and approving the return.
Q5: What if my item is defective?
We’ll prioritize resolving defective items. Email us, and we’ll arrange a replacement or full refund, including return shipping.
Q6: Can I change or cancel my order?
Changes or cancellations may be possible before the order ships. Contact us ASAP with your order number and requested changes.
Q7: Do you ship internationally?
Absolutely! We deliver to India, South Africa, Saudi Arabia, Qatar, and more. International duties and taxes are handled by the customer.