Return window: 14 days from delivery (unless otherwise stated).

Eligibility:

Items must be unused, unwashed, and in original packaging.

Some items may be excluded (e.g., perishable goods or customized products)—specify as needed.

Return Process:

Contact support at xtremez.ads@gmail.com with order details and issue.

We’ll issue a Return Authorization and shipping instructions.

Refunds:

Inspected upon return: If approved, refunded to the original payment method within 5–7 business days.

Exchanges:

If stock permits, exchanges are possible; otherwise, refund applies.

Return Shipping:

Customer covers return shipping unless the product is defective or damaged.